Technical Support Specialist Linux Job In Star Jobs Private Limited In Noida

Sound technical knowledge of basic networking principles and wireless networks 1 year of experience working & administrating (patches, scripting & network administration) with Linux 1 year of technical customer support experience in a Help Desk or Technical Support Environment Preferred knowledge of and experience with technical support, microprocessor, digital and basic analog circuitry, & network principle 1 year of experience supporting Software & Windows Operating Systems Database administration experience (PostgreSQL preferable) Experience with server and workstation hardware Knowledge of basic MS Access, SQL & Windows Server 2008-2016 Familiar with proper phone etiquette with effective listening skills Possess an understanding of microprocessor & moderately complex digital and basic analog circuitry to the modular/component level Principal Duties and Responsibilities: Provide customer support and technical issue resolution via phone, email, web and other electronic mediums Provide remote user training to new and existing customers Provide feedback on improvement opportunities based on current product behavior reported from customers Diagnose and configure customer equipment, software, and servers Provide high-level customer service in all situations Communicate technical terms in a non-technical format that our customers can understand for troubleshooting purposes Provide support and assistance on other service activities Follow workplace operating and environmental, health and safety procedures and guidelines Assists in the development of and contributes to future training documentation as required Coach, mentor, train and provide support for other technical support staff so they provide proper troubleshooting & resolutions to customers

Sound Technical Knowledge Of Basic Networking Principles And Wireless Networks 1 Year Of Experience Working & Administrating (patches, Scripting & Network Administration) With Linux

Star Jobs Private Limited is looking for Any Graduate / Post Graduate profile candidates.