Job Details
Bachelor's Degree in Computer Science or related field 2++ years' experience Ability to participate in a support work schedule that rotates to offer 24-hour support Proven history of creating effective support documentation Effective oral and written communication skills.
With power BI, Tableau, Mind Mapping Knowledge Track, resolve, and document root causes of user technical problems Write and communicate technical requirements for new and ongoing projects Develop and deliver operational reports and summaries of problems or technical difficulties Work on employee engagement during projects by going between management and employees Good Technical writing skills to prepare help document, project life cycle document, Microsoft word.
Create high level design diagrams, translate BRDs to technical specifications documents Connect with client to gather information, create user stories, Read TRDs and develop blueprint and action plan provided with recommended technologies Preparing of tech deck, ppt, blue print plan, capability, skill documents for the company