Job Details
about the role To design, consult, deliver and troubleshoot, Customer changes, migrations and implementations on Customer Telephony Network to achieve Outstanding Customer Experience about you Cisco Voice Gateways (ISR Routers and Analog gateways) gatekeepers and Unified Border Elements (CUBE)Integration : intercluster trunks, CUCM integration with CUEAC, UCCX, IM&P, CUC, third party TAPI clientsTrunks, E1/ T1(CAS,CCS), FXS /FXO, MGCP, H323, SIP and SCCP etcCUC 10x and above, IMP 10 and above.
UCCX and CUE scripting call flowIVR based call flow on CUCExpressway, MRA, JabberSIP trunking with ITSPAdvanced SIP setup(SIP profile, security profiles, header manipulation)Understanding of inter VLAN communication, QoS, packet traversal over data networkConcepts of dialling plan and numbering plan, class of restriction, telecom regulatoryGood interpersonal and communication skillsGood time management, and organizational skillsCustomer Oriented AttitudeAbility to work under pressure and multitaskingTeam SpiritProactive and self motivatedProblem Solving SkillCommanding level experience of Designing & handling Cisco IP telephony Network Infrastructure and productsHands on experience of design, deployment & troubleshooting of the Cisco Unified Communication ProductsCUCM 10x, CME 10x and above SME additional information B.
E in electronics and telecommunication or any other engineering degreeCisco certification requiredExpert level certification preferred department Global Delivery & OperationsOrange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.