User Success Engineer Job In Dassault Systemes In Pune

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Job Details

Job Description:

  • Handle customer issues (Service Requests) related to CATIA/ENOVIA/3DEXPERIENCE Platform
  • Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products

Job Responsibilities:-

  • Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies, if available
  • Participate in customer calls, on demand, to convey technical expertise and deliver enhanced value & satisfaction
  • Submit and track issues with Development Team & validate Solutions provided by Development team
  • Run quality and industrialization tests and analyze defects

Requirements:

  • 0-1 year experience in CAD industry with PLM exposure 3DEXP Platform exposure will be added advantage
  • Candidate should have First Class (60%) in 10th, 12th and Engineering exams with No Education and Employment GAP
  • Candidate should have undergone any CAD/PLM training or Certification of CAD/PLM software
  • Candidate should be excited to work in Technical Support role
  • Exposure to CAD integration with PLM as an added advantage
  • Bachelor’s Degree in Mechanical/Production engineering
  • PLM knowledge added advantage
  • Good English communications skills, both written and verbal required
  • Must be able to help Customers and Development Team analyze and diagnose complex system problems via telephone or e-mail and make sound judgments based on deciding priorities
Candidate Profile
BE/ B.Tech – Mechanical/ Production Engineering

Dassault Systemes is looking for B.E. / B.Tech profile candidates.

Short Job Information


Job Title : User Success Engineer
Company Name : Dassault Systemes
Job Location : Pune
Education : B.E. / B.Tech
Category : Computers / IT
Experience : Freshers
Post Date : 24 April, 2021
Last Date : 08 June, 2021
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How to Apply for User Success Engineer
Interested and eligible candidates can apply Dassault Systemes Recruitment online by following link.

Click Here to Apply

About Dassault Systemes
Dassault Systemes is the global leader in CAD, PLM software, 3D design, 3D digital mock-up products. DELMIA, 3DEXCITE, SOLIDWORKS, CATIA, ENOVIA to name a few, are our flagship, legacy Software Products used by Defense, Aviation, Automobile, Manufacturing, Retail & other various industries today.
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