Email Support Executive Job In MMF INFOTECH TECHNOLOGIES PVT LTD In Indore

Key Responsibilities:

• Provide chat, email support to resolve user problems with proactive
troubleshooting
• Follow predefined (as trained) support procedures and policies
• Master the use of our support channels, processes & tools
• Identify and report Partner/user issues & feedback through appropriate channels
• Proactively identify opportunities to optimize and develop processes & tools geared
toward improving internal efficiency, resolution rate, and customer satisfaction
• Effectively and judiciously escalate issues with clear communication.


• Support team lead/ manager when required
• Ability and willingness to quickly complete large volumes of work with high quality
• Work and communicate with cross-functional teams using various channels of
internal communication regarding Partner issues


Shift Time : 03:00 PM to 12:30 AM

Key Skills

Email Process

Required Skills:
- Candidate must have excellent English writing skills.
- Candidate must have strong internet knowledge (Web browsers, search engines, email
platforms, shortcuts, etc).

MMF INFOTECH TECHNOLOGIES PVT LTD is looking for Any Graduate profile candidates.

Share Your Updated Resume at Careers@mmfinfotech.com

Visit our website at www.mmfinfotech.com
Contact at: 07314038486
Interview Venue at:
307 Vidhyapati Complex Opp, To Basketball Club Janjeerwala Square.
Race Course Road Indore:452001 Contact Detail:07314038486

MMF Infotech is a rare platform where Talent meets Technology to deliver highly competitive solutions and services for businesses. Our service areas are web design and development, mobile application development, digital marketing and range of back office services.We are a group of energetic and enthusiastic individuals, each possessing expertise in his or her area. We make sure that our prestigious clients receive cut edge and customized services and solutions – whether you want to facelift your website, strengthen your web presence, serve your customers with user-friendly mobile apps, or want need based IT services.