Walk-in Interview On 05 December 2023 Job In Hcl In Chennai

Job Responsibilities

Excellent communication is mandatory

• Responding to clients via both voice and written communication Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individual’s needs
• Responding to queries regarding Experian, our products, services, data and client accounts
• Managing multiple client queries at once
• Utilizing workflow tools to manage your own workload
• Contributing to the achievement of team targets including service levels and quality measures
• Maintain accurate records of customer communication and discussions using the appropriate internal system/s
• Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time.
  
  
• Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
• Ensure that good client / consumer outcomes are at the Centre of all operational activity and decision making
• Deliver great clients and consumers service and seek to exceed client / consumer expectations

Mandatory qualifications:

• Excellent communication skills both verbal and written Mandatory
• A problem-solving mind-set.
  
  
• The ability to multitask
• Able to work well as an individual and as part of a team
• Any Graduation is mandatory

Perks and Benefits:

• Cab facility is Available (Home pickup & Drop)
• 5 Days working (Mon – Fri)
• Immediate joiners required!!!

Degree Required: Any Degree

Hcl is looking for Any Graduate profile candidates.

Interview Time: 11:00 AM to 3:30 PM

Venue details:

HCL Technologies,
AMB 6, 8, South Phase,
MTH Road,
Sidco Industrial Estate,
Ambattur,
Chennai,
Tamil Nadu 600058

HCLTech is a global technology company, home to more than 221,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2023 totaled $12.9 billion.