This role requires ability to perform Qualitative and Quantitative Research and good Analytical skills to interpret and make sense of data/ information in hand
Understand client query and their requirements
Perform Root Cause Analysis and Process Improvements
Job Responsibilities
Responsible for handling customer request meeting all the SLAs (TAT, productivity, and Quality)
Active participation in team building activities
Adaptability in learning newer technologies and changing business needs.
Collaborates with the teams to bring in process improvements or ideas
All 5 days’ work from Office
Ability to Understand process knowledge quickly and efficiently
Required
Good analytical and communication skills
Basic knowledge in MS office.
Infosys is looking for B .Com profile candidates.
Short Job Information