Walkin Interview On 11-Jan-2020 Job In Css Corp In Hyderabad

Degree Needed: Any Degree

Batch Eligible: 2017/2018/2019

Exp Needed:0-1 year

Work Location: Kondapur (Hyderabad)

Principle Duties and responsibilities

• Year of Passing – 2017 to 2019 (No Standing Arrears/Backlogs)
• Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
• Provides L1 & L2 remote support on Google software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
• Uses troubleshooting techniques to identify network related issues
• Provides system administrative support and basic hardware troubleshooting on Google desktops, laptops, VMs and Servers
• Help Google employees with access & account issues based on defined/documented guidelines, policies and procedures
• Attends required technical training sessions and makes effective use of KBs to address issues efficiently
• Complies with schedule adherence to ensure the overall service level targets are achieved
• Identifies and provides input on unique (or) recurring user problems

Knowledge, Skills and Abilities

• Working knowledge of Windows OS and basic knowledge on Linux OS
• Working knowledge of PC architecture/technology
• Working knowledge and understanding of policies and procedures and the ability to determine the course of actions based on given guidelines
• Ability to analyse and solve technical problems by investigating potential solutions using troubleshooting skills
• Good organisational skills
• Good Analytical & Cognitive skills
• Excellent telephone and customer handling skills
• Ability to deal professionally with irate customers
• Ability to learn new products and technologies
• Should be willing to work on rotational shifts and rotational week offs

Candidates can attend this drive on 11 January 2020 at the following venue

Walk-in Location – Nanakramguda, Hyderabad

Work Location – Kondapur, Hyderabad

Walk-in Date – 11-Jan-2020 (Saturday)

Time – 11 AM to 5 PM

Venue: CSS Corp Pvt Ltd
1st Floor, Sohini Tech Park
Financial District,
Nanakramguda, Hyderabad – 500032,
Telangana

Css Corp is looking for Any Graduate profile candidates.